Pre-paid legal services providers are mandated to provide either a written agreement of the services provided in their plans or at least a written communication concerning the services covered and together with the fees to be charged for services not covered in the written agreement of membership therein.
With this, most people gloss over terms and conditions and for them to just sign the agreement assuming they are covered for most legal services. Thereby usually gives rise to frequent complaints about the services, fee disputes, and complaints about attorneys of course.
In all, if you have any complaint with any of your services, you should first address any such complaint with your service provider. Contact them to get information regarding their in-house complaint process if any and settlement of disputes amicably. If you are not in any way satisfied, then it helps to know who regulates your kind of legal insurance services.
If Your state’s Department of consumer affairs licenses and regulates all pre-paid legal plans services. Prepaid legal services companies are required to register with the department prior to commencing business and appoint a
sales representative. And further regulation can be provided by your local bar association.
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